Term and Conditions

1. Our Hockey Community

Hockey Discount Store is more than just a shop – we’re a passionate community serving players, goalies, and hockey enthusiasts worldwide. We specialize in:

• Performance hockey equipment (sticks, gloves, bags)
• Goalie-specific gear (gloves, sticks, shirts)
• Team accessories and training aids
• Quality branded apparel and footwear

2. User Responsibilities

As a valued member of our hockey community, we ask you to:

• Provide accurate account and payment information
• Use our website and products responsibly and legally
• Respect all intellectual property rights
• Comply with our return policies for hygiene and safety
• Ensure your shipping address is complete and correct

3. Products & Services

3.1 Product Descriptions

We strive for accurate product representations but cannot guarantee colors will match your screen exactly. Hockey gear sizing may vary by brand – check sizing charts carefully.

3.2 Product Availability

Popular hockey items sell quickly! We’ll notify you if an ordered product becomes unavailable.

3.3 Non-Returnable Items

For player safety and hygiene, we cannot accept returns on:

• Corner masks (protective equipment)
• Hockey socks
• Opened gifts/gadgets

4. Ordering & Payment

4.1 Placing Orders

Your order represents an offer to purchase which we accept when we ship. We process orders within 1-2 business days.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing

All prices are in USD. We occasionally run promotions – discounts cannot be applied retroactively.

5. Shipping & Delivery

5.1 Shipping Options

We ship worldwide except to some Asian countries and remote areas. Choose:

• Standard Shipping ($12.95 via DHL/FedEx) – 10-15 business days after shipment
• Free Shipping (orders over $50 via EMS) – 15-25 business days after shipment

5.2 Delivery Issues

Contact us immediately if your hockey gear doesn’t arrive within the estimated timeframe. Provide your order number for tracking assistance.

6. Returns & Refunds

6.1 Return Policy

We stand behind our gear like a goalie guards the net! You may return most items within 15 days of delivery if:

• Items are unused with original tags/packaging
• You provide proof of purchase
• You’ve contacted us first at [email protected]

6.2 Refund Process

Refunds are processed within 3-5 business days after we receive your return. Original shipping costs are non-refundable unless we made an error.

7. Intellectual Property

All content on our site (logos, product designs, text) is our property or used with permission. You may not reproduce any hockey-related content without written permission.

8. Liability Limitations

While we ensure our hockey equipment meets quality standards, Hockey Discount Store isn’t liable for:

• Incorrect product use or maintenance
• Shipping delays beyond our control
• Minor color/sizing variations
• Consequential damages from product use

We recommend proper fitting and maintenance of all hockey gear for optimal performance and safety.

9. Policy Updates

We may update these terms as our store evolves. Continued use after changes constitutes acceptance. Check back periodically for updates.

10. Contact Us

Our hockey-loving support team is here to help! Reach us at:

Email: [email protected]
Mail: Hockey Discount Store, 1074 Smith Road, NEW HARTFORD, US 50660

We respond within 24 hours to all inquiries.